There are days here and there when I notice, or feel, myself rubbing shoulders with frankness and short-talk with people, namely the ones behind the counter. Most days I’m slow and patient; most days I’m at ease and chill with whatever goes down. But lately my steps have been quickening with the staff at the stores I frequent, and it’s all over these ridiculous “member cards” or discount rewards cards that are crowding our key chains.
I think it all started at Radio Shack years ago.
Guy behind the counter: “Is that all?”
Me: “Yep, just the batteries.”
Guy behind the counter: “Cool. Can I have your zip code?”
Me: “What?”
Guy behind the counter: “Can I have your zip code, please?”
Me: “For batteries?”
Guy behind the counter: “Yep.”
Me: “Uh, okay. Um…45718.” (At this point you should know that the zip code mentioned in this little replay script is fake, just like the one I would give at the store.)
Tonight, it went down like this:
CVS employee: “How are you tonight?”
Me: “Good. You?”
CVS employee: “Good, thanks. Do you have your CVS Card with you?”
Me: “No. I don’t.”
CVS employee: “Well, do you know your phone number? I can look it up.”
At this time I can feel the angst in the line of people behind me. I feel like a bad club member, or worse yet, like a non-member! I didn’t look behind me, but I just know that people were looking me up and down, saying: “Figures. Why don’t these people go back to Rite-Aid where they belong?” There’s also a panic inside of me because I really don’t remember WHAT phone number they have in the system. Like any good family, we have three: the house phone (which has never been plugged in) and the two cell numbers. Was it one of those or some mystery number that we gave them a long time ago and have since forgotten?
But watch what happened next:
Me: “No.”
I’m not sure, but at that moment I think I heard the music stop. If it were a musical (perhaps titled: “The Man Who Said ‘No’”), the customers would have started singing and dancing, shouting out words that had to do with my defiance and bravery to go against the grain. Okay, so I made that part up. Back to the story…
CVS employee: “Oh.”
Me: I swiped my debit card, punched in the info, and walked out.
The revolution has begun.